退貨政策-芯固信息

退貨政策

退款政策和保修政策

本保證賦予您特定的合法權利，您可能擁有因州而異（或因國家或省而異）的其他權利。除法律允許外，Sincoole不排除、限制或暫停您可能擁有的其他權利，包括因銷售合同不符而可能產生的權利。要全面瞭解您的權利，您應該查閱您所在國家、省或州的法律。

其他分銷商、供應商或經銷商可能會向您提供自己的保修。如果您不直接從Sincoole購買，請聯繫他們瞭解更多信息。

有限終身保修期

一年有限保修

如果您的設備的任何部分在您擁有期間因材料或工藝缺陷而出現故障，完全由Sincoole確定，Sincoole將爲您提供免費更換。*上述有限保修僅適用於Sincoole自己的產品，不包括Sincoole作爲代理銷售的產品。此類電子物品包含在一年有限質量保修中。

保修除外

Sincoole的保修不適用於：

誤用/濫用/意外損壞/因自然行爲而損壞（例如雷擊、龍捲風、颶風等）；
未經授權的修改/修理/拆卸或不按照官方說明或手冊操作；
非質量相關問題；
從未經授權的經銷商處購買的物品；
用於正常消費者使用以外的特殊應用；
丟失/被盜/免費/退款的產品；
因暴露於過熱、過冷、液體或其他外部原因而造成的任何缺陷或損壞；
無法提供有效的購買證明。

如何申請保修？

請隨時聯繫我們的客戶服務團隊：
[email protected]

退貨政策和運費

我們爲直接從Sincoole.Net購買的產品提供30天退貨政策。

請閱讀以下條件以瞭解如何收取退貨和換貨運費。

退貨條件

1.客戶責任

客戶負責所有無缺陷退貨的退貨運費。

2.缺陷產品

如果產品被確認有缺陷，Sincoole將免費提供預付退貨運費標籤。

3.自願退貨（無缺陷）

對於自願退貨（包括改變主意、訂單不正確或兼容性問題），Sincoole不支付退貨運費。

We recommend using a trackable shipping method for all returns. Sincoole is not responsible for items lost or damaged during the return transit.

換貨政策（更換運費）

1.有缺陷/損壞的產品換貨

如果產品被確認有缺陷或到貨時損壞：

Sincoole將支付退貨運費（預付標籤）和更換運費。

2.自願交換（無缺陷）

如果客戶出於以下原因要求換貨：

訂購的尺寸或版本不對
改變主意
顏色或款式偏好

客戶負責：

原物品的退貨運費；
發送替換商品的運費。

退貨運費摘要

客戶爲自願退貨和自願換貨付費。
僅當產品確認有缺陷時，Sincoole才支付退貨運費+更換運費。
強烈建議使用可跟蹤的退貨運費。Sincoole不對丟失或損壞的退貨物品負責。

退貨地址將根據您的訂單詳細信息和位置而有所不同。請聯繫我們的支持團隊，在退回任何物品之前確認正確的退貨地址。

電子郵件：[email protected]

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退貨政策

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